Bradshawsdirect.co.uk Reviews

Bradshaws Direct is a UK-based supplier of water gardening goods and pond equipment. They have been serving the water gardener since 1979. Some of their popular products and services include pond liners, underlays, and UV clarifiers. They also offer warranty services for their products. Customers have praised their first-class service and quick delivery times. They also run special offers and discounts during events like Black Friday. They have a Christmas Gifts section on their website where they discount items perfect for treating someone during the festive season. They also offer gift vouchers with an extra 20% added for free. They have been known to support wildlife projects, such as supplying pond liners and underlays for a project at Wildwood Devon. Their customer service is highly praised, with customers mentioning their helpfulness in resolving warranty claims and answering queries about their products.

Bradshaws Direct accepts payment in Pounds Sterling or Euros. They accept various payment methods including VISA or Mastercard Debit/Credit Cards, Paypal, Amazon Pay, Google Pay, and Apple Pay. Please note that all transactions are secure and your card details are not held by Bradshaws Direct.

Bradshaws Direct has a detailed Shipping and Return Policy.

For shipping, they offer FREE NEXT DAY DELIVERY on orders over £50.00 to qualifying postcodes. They have several delivery options including Evri (5-7 Working Day Delivery weighing under 1kg - £2.99), DHL or DPD (2-3 Working Days Delivery weighing over 1kg - £3.99), and DHL or DPD (Next Working Day Delivery weighing over 1kg - £5.99 or FREE over £50). They also offer AM (Pre 12) Next Working Day Delivery from £15.00 and Saturday Delivery from £17.00. Orders need to be placed before 2pm for same day despatch. They also offer a Click & Collect service from Easingwold YO61 3EQ.

For returns, they send all of their items on a 'Leave Safe' service. This means their delivery drivers have the option to leave your parcel in a safe place or with a neighbour if you are not at home. The couriers will attempt delivery a total of three times before returning the parcel to them. If a parcel is returned to them due to no-one being at the delivery address or no safe place/neighbour to leave the parcel with, they’ll assume this is no longer required and issue you with a refund. If you are not in to accept delivery of the pallet and do not wish to pay the redelivery fee, the pallet will be returned to them and you will be refunded for your order, with a deduction £40.00 for the return to sender fee they will incur.

Please note that these policies are subject to change and it's always best to check the official website for the most up-to-date information.